Property context
Capture residence type, location, project stage, rooms involved, timeline, and whether architectural changes are expected.
Mobile-first preview
A calmer first step for high-value home enquiries.
A focused enquiry path that keeps the studio's restrained, considered tone while capturing project context, opening a WhatsApp handoff when useful, and saving each enquiry into a simple follow-up log.
Designed around a limited-project studio model
Private homes
Architectural changes
Bespoke detailing
Furniture and lighting
Contractor coordination
Project-fit capture
Filter serious enquiries without making the experience feel transactional.
Decision signals
Ask what feels unclear now, what the client wants the home to feel like, and who else is already involved.
Follow-up log
Save the enquiry to email or Google Sheet with status, source, next reminder, and the preferred contact route.
WhatsApp CRM concept
Quick mobile replies, with enough structure to protect the studio's time.
WhatsApp click-to-chat can sit after a short qualifying step, so the client gets an easy conversation and the studio keeps the name, project type, status, and follow-up reminder in one place.
Client
Marylebone homeowner
Project
Whole-home refurbishment
Status
Needs discovery call
Reminder
Next business day
FAQ/chatbot starter